StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Leadership of Generation X and Generation Y in the European Service Industry - Dissertation Example

Cite this document
Summary
Leadership of Generation X and Generation Y in the European Service Industry Introduction The current workforce is grouped into three specific groups of people. These are known as the Baby Boomers, the X Generation and the Y Generation. This study will specifically cover Generation X and Y, mostly in terms of their leadership within the European Service Industry…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER94.9% of users find it useful
Leadership of Generation X and Generation Y in the European Service Industry
Read Text Preview

Extract of sample "Leadership of Generation X and Generation Y in the European Service Industry"

Download file to see previous pages

Based on these responses, one group may in some ways be more effective than the other, but regardless of efficacy, each group has its own skill and qualities which make each group more efficient in some ways than the other. Aims: This study shall establish the differences between the leadership of generation X and Y within the European Service Industry. Specifically it shall determine: differences in leadership qualities between Generation X and Y how these differences impact on the European Service Industry whether or not one leadership style is more effective than the other in terms of securing specific and efficient goals for the industry and the organization involved areas of improvement for either group which can help improve their leadership skills.

Discussion At present, there is a new generation of workers which have entered the workforce. These new workers have new expectations and there are also new expectations being anticipated for these new workers. Based on the report by Yu and Miller (2005), Generation X workers will decline to 7% within the 1998 to 2008 period, and the younger Generation X workers would also fall to 1% within this same time period. On the other hand, Gen Y workers in the 16 to 24 year age range is expected to increase by 15% (Cole, et.al., 2002).

In terms of actual numbers, these percentages represent about 44 million Gen Xers and 80 million Gen Yers (Sujansky, 2004). Moreover, even as Gen Y members are already included in the workforce, they have not gotten to a critical number as yet. Consequently, managers are expected to manage the generational gaps which seem to exist for employees and also manage the specific needs of the Gen Yers (Smola and Sutton 2002). Under these conditions would conflicts between these two groups be more manageable, decreasing possible misunderstandings among employees from different generations (Smola and Sutton 2002).

The entry of Gen Y into the workforce with their unique work qualities have caused major shifts and changes in the workplace, with employers wanting to know everything there is to know about this group (Raines, 2002). The purpose of this paper is to establish such qualities and to compare these with the Gen Xers. Generational groups include individuals who have similar historical and social experiences (Kupperschmidt, 2000). These experiences consolidate this group, often allowing for shared values and most of them related to experiencing and seeing in the world in similar ways (Patterson, 2007).

Even as each individual worker is very much unique, each generation usually establishes a common personality which impacts on how members are managing their lives and activities, their feelings towards managers and corporations, their work participation, and the means by which they seek to manage such ends and desires (Kupperschmidt, 2000). Although it is not appropriate to have generalizations about individuals within each generation, it is often inevitable to observe that those who belong to the same era are influenced in similar ways; and these influences often make them predisposed to similar expectations (Patterson, 2007).

Even as there seems to be an agreement in terms of how a generation is defined based on birth years, there are also issues in the exact years by

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Leadership of Generation X and Generation Y in the European Service Dissertation”, n.d.)
Leadership of Generation X and Generation Y in the European Service Dissertation. Retrieved from https://studentshare.org/management/1482567-leadership-of-generation-x-and-generation-y-in-the
(Leadership of Generation X and Generation Y in the European Service Dissertation)
Leadership of Generation X and Generation Y in the European Service Dissertation. https://studentshare.org/management/1482567-leadership-of-generation-x-and-generation-y-in-the.
“Leadership of Generation X and Generation Y in the European Service Dissertation”, n.d. https://studentshare.org/management/1482567-leadership-of-generation-x-and-generation-y-in-the.
  • Cited: 0 times

CHECK THESE SAMPLES OF Leadership of Generation X and Generation Y in the European Service Industry

Aviation Organization in Nigeria

The commercial airline is a highly competitive, safety-sensitive, high technology service industry (Applebaum & Fewster, 2002).... To have a customer-centric, learning-oriented workforce capable of adapting to the strategic goals and the change-imperative facing the industry, diversity and equal opportunity are required.... Delta Airlines also promotes the development of women and black pilots in an industry where only 5% of all pilots are women and less than 1% is non-Caucasian....
8 Pages (2000 words) Research Paper

Analysis of the Strategy Options for British Airways

hellip; Since the formation of BA in the year 1974, the company has experienced huge expansion in the aviation industry and has become an admired flying enterprise internationally (British Airways, n.... The following table will illustrate the Ansoff Matrix and different strategic options: Products Present New Market Present Market Penetration Product Development New Market Development Diversification The major strategic elements of British Airways for differentiating the services are: Improving interactions with employees and developing them towards high performance Provide outstanding traveling experience to the customers Increase financial performance Maintain superiority in business operations Maintain good relationship with suppliers, communities and other elements of the aviation industry (British Airways, 2010)....
6 Pages (1500 words) Term Paper

The Aspects and Ideas of Marketing

Tourism and Hospitality Marketing Case Study Answer 1 Marketing is a concept of promoting a product or service of an organisation in order to enhance its effectiveness within the minds of its target customers.... hellip; Moreover, by promoting or marketing a specific product or service, the organisation might create awareness of its features within its target customers, resulting in amplification of its brand value and equity in the market (Williams & Page, 2008)....
6 Pages (1500 words) Essay

Internationalisation of Family Business: The Effect of Ownership and Generation Involvement

Internationalisation of Family Business: The Effect of Ownership and generation Involvement Instructor Date Abstract Family enterprises internationalise their businesses after consolidating their influence within their domestic market because once family businesses built up resources and capabilities for growth in domestic market, they are able to leverage it later for further expansion abroad.... In organizational research, corporate governance is a common topic in the field; however, many corporate governance researches focus on board of directors but in recent past governance research expanded to cover other areas such as ownership and generation involvement....
20 Pages (5000 words) Research Paper

Prospects for mobility

Second-generation and immigrants incorporation are uniformly assessed by scholars by utilization of socioeconomic status attainment conventional measures.... For instance, checking the extent to which the immigrants' descendants goes beyond the socioeconomic status measures of the generation of their parents.... A good illustration is that of the second-generation Filipinos.... Even though they are heading in a downward direction with reference to the first generation, Filipino second-generation accrues some benefits from the high levels of human capital exceptionally from their parents....
4 Pages (1000 words) Essay

Sustainable Development

Sustainable development entails development meant to satisfy the needs of the present generation without affecting the future generation's effort to satisfy their needs.... Sustainable development can be realised by creating measures geared at protecting the environment through… In this regard, sustainable development also requires efficient management of various resources with the intention to satisfy the important needs of mankind on a long term basis....
7 Pages (1750 words) Essay

Development of Global Mobile Phone Industry

hellip; According to the research findings, it can, therefore, be said that the consumer has surpassed the first time buying levels and is now on the look for value perspective in the mobile industry.... As such, there is every need for the industry to upgrade to higher levels and offer new features to the consumers which are reliable, convenient and novel.... The researcher states that it is the place where the innovation of mobile phones has taken its leadership role....
9 Pages (2250 words) Assignment

Norwegian Air Expansion Services

A critical analysis of the airline industry especially in the european region shows that it is characterised by fierce competition among the existing players.... A critical analysis of the airline industry especially in the european region shows that it is characterized by fierce competition among the existing players.... All in all, there are 54 budget airlines in Europe and Ryanair is the major threat to Norwegian Air in the european region....
3 Pages (750 words) Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us